As the Products supplied by NotJustBlack are custom made and high end, as a matter of policy we do not encourage returns. However, returns are permitted only upon fulfillment of stringent conditions set out herein below.
Returns of products will only be accepted by NotJustBlack only if the request for return is made by you within 24 hours of delivery of the product. All requests for return of the product must be made by email to firstname.lastname@example.org
Upon return of the Product, you will only be entitled to store credit, which you can then utilise to purchase other products on NotJustBlack.
Only products which are unused, unworn, unwashed, undamaged and returned in their original packaging shall be accepted for returns.
Within 2 days of receipt of the request for return, NotJustBlack will arrange for pick up of the Product for return by a representative. The Product shall be accepted for return after inspection of the Product by our representative and satisfying himself that the Product is in the appropriate condition for return, upon which you will receive an email that the Product has be accepted for return.
The store credit will be given to you upon acceptance of the Product for return.
You acknowledge that the Products sold by NotJustBlack are high-end and custom-made on basis of measurements given by You. As such, NotJustBlack shall not be responsible in case of any ill-fitting of the Products delivered to you. However, as a measure of good will, in case of ill fitting of Products, NotJustBlack will free of cost make alterations to the Product subject to receiving the request for alteration from You within 24 hours of delivery of the Product. However, You will be liable to bear the shipping costs for such alterations. Only products which are unused, unworn, unwashed, undamaged and returned in their original packaging shall be eligible for free alterations.
NotJustBlack will not make alterations for free in case of any damage to the Product.
Any requests for second and subsequent alterations will be charged by NotJustBlack, which will be in addition to the shipping costs.
We strive to provide you with the best prices possible on products and/or services you buy from us, however, We do not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any online or offline sale. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion.
While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We will have the right to modify the price of the product and contact you for further instructions using the e-mail address or telephone number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that we accept your order the same shall be debited to your credit card account. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
The price of our Products are inclusive of Taxes. The Taxes charged shall depend upon the destination where the order has to be shipped. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.